Auto Repair & Service in Palm Desert, CA, 44420 Town Center Way

03/02/26 by Dee Smith

WARNING ? Please Read Before Taking Your Car Here I strongly recommend thinking twice before using this shop. Last week, I brought my car in for a simple tire replacement. The very next day, my tire pressure sensor light came on ? something that had never been an issue before. I immediately called the shop and was told to bring the vehicle back in. When I returned, I was informed that the tire sensor needed to be replaced and that it would cost $165.00. This didn?t sit right with me, especially since the issue appeared immediately after they worked on the tire. While the employee stood there waiting for me to sign the invoice, I called another reputable tire shop I?ve used before. They quoted me $80 for the same repair. At that point, I declined the $165 repair and asked them to simply put air in the tire because I planned to take it elsewhere. When I brought my car to the second shop, they inspected it ? and here?s the most important part: the sensor was NOT bad at all. They replaced a small band component, fixed the issue, and did not charge me anything. The problem was minor and had nothing to do with a failed sensor. To make matters worse, the original shop kept my rim without telling me. When I asked about it, they initially claimed they had never seen it. Only after I returned re: my new tire issue did an employee suddenly ?find? it and bring it out. No one ever contacted me to say they had it. I was literally preparing to order a replacement. Between the inaccurate diagnosis, the inflated repair quote, the lack of transparency, and the poor communication, this was a very disappointing experience. Consumers deserve honesty, fair pricing, and basic customer service. Unfortunately, I did not receive any of that here. Please be cautious.....Read More

03/02/26 by JH

Daniel the manager was excellent and his mechanic either Eric or Tony was really good. Did a great job and explained everything very well and showed me the worn parts. Very pleased! These are my guys for future work!